: : :
We use a special algorithm to rank each company:
+1 point for each positive rating and -1 point for each negative.
+1 point, for each 0.01 percent above 99.50% uptime and -1 point for each 0.01 percent below 99.50% uptime.
+5 points, for each positive review and -5 points for each negative.
+10 points, for each year in business.
+1 point for each company name popularity unit.
Icelab global stats
Criteria Points
Positive rating points 38
Negative rating points -7
Positive reviews points 0
Negative reviews points 0
Uptime points 49.4
Years in business points 200
Popularity points 0.456
Total Points 280.856
Companies with similar "Global Rank":
Rank Company Global Rating
#91 precisioneffect.com 289.26
#92 ubiquityhosting.com 280.93
#437 icelab.net 280.856
#93 westhost.com 279.2
#94 kreativenetworks.net 279.09
We monitor Icelab.net website from 2 different locations. And only if both tests fail we count downtime.

Current uptime of Icelab is 99.994% (total 85578 successful and 5 failed checks)
Companies with similar "Uptime Rank":
Rank Company Uptime
#670 bluetechsolutions.com 99.995%
#657 hostaffect.com 99.995%
#917 Icelab 99.994%
#1090 resellerchoice.com 99.993%
#1091 dbqphost.com 99.993%

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Web Hosting Reviews
Jay Hartigan, 28th 2011f July, 2011
Icelab used to have excellent customer support. The original owners/operators worked tirelessly to provide the best service to their customers and always made me feel well cared for. Then Icelab was bought by another hosting company and, since then, their customer support presence is absolutely non-existent. You can't call or email anyone. The only way you will ever receive any response (if you're lucky) is via the web-based support ticket system which is often broken and still solicits No response from anybody at Icelab Networks. If you do get a hold of someone you will be talked to as if you are of no value to them, they obviously have way better things to do than help you. At one point I tried for almost a week to get a response from someone, all in vain. I have since moved all of my domains to a Rackspace Cloud Server account (which I love btw) and cancelled my account with Icelab. The following month they charged my bank account for another month of service. It took several days to get them to refund the charge and told me they would be shipping my server back to me laterthat week. That was almost 3 weeks ago.. my server is still, as I write this, up and running at icelab despite the fact that I expressed the fact that I Need my server back Asap. I was about to start the whole support ticket tag game all over again with them when I decided to write this review first. I'm so sick of this place. I'm almost done with them.. I hope they ship my server back to me someday soon. :( .. beware! stay away!


Finally got my server back from them after almost a month of waiting in the dark since nobody ever responds from icelab. They charged me $80 to ship it back. That's about 3 times what shipping should have cost. When I plugged in my server for the first time it started up instantly without pressing the power button. This means that Tom (he's the owner/operator/tech support now) simply yanked the power cord out of my server without shutting it down, presumably done out of spite or maybe just pure negligence. One of the HDDs looked like it had been forcibly disconnected to the point the SATA cable is damaged. The rack rails were both bent horribly and I am missing several pieces of hardware from inside the server. I won't bother contacting them (or trying to) about it. It's no use. Take my experience as a warning people. ICELAB IS NO GOOD
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